1 hr should engage more seriously with finding out what its customers need and their experiences of current hr services hr functions should obtain much more thorough feedback from their internal customers – line managers, senior managers and employees this should cover both what they need from hr, and their user experience of current services. The hr department is a service department to a range of customers - identify the needs of those using hr services within an organisation and explain how conflicting needs are identified and prioritised introduction.
The most important thing for hr is that leaders have meaningful conversations with their employees so, in order to serve this type of customer, hr should focus on providing tools and resources to ensure that everything the managers are assigned helps drives performance.
Identifies users of hr services 1 identifies at least 3 users of hr services internal to your organisation and for each of them at least 2 key needs 2 explain how hr can ensure the needs of these 3 service users are prioritized effectively 3 identifies at least 3 methods of communication appropriate to employees at different levels 4. Internal user: key needs: executive management: senior management directors, vpsetc statistics: needed for forecasting and budgeting: personnel data: to influence their decisions (especially financial decisions) line managers: department managers, section managersetc coaching: coaching line managers in dealing with their staff. One of the hr users for an organization is line manager the line manager basically observed the activities that are associated with services and products the duties of line managers are staffing, ensuring health and safety of employees and supervision of manufacturing plants.
And as a result we stand a much better chance of working in sync with the company as a whole and aligning the goals and deliverables of hr with the company’s goals and deliverables convey trust to employees the most important thing for an hr person to convey to employees and their employers is that they can be trusted.
Users of hr services within an organisation and key needs of each user after researching, i can determine three users of hr services in the organisation to be: • employees of the organisation • management of the organisation • third-parties ie clients two key needs of hr services to the:- employee 1 offer support to employees regarding.
Essays & papers identify the needs of those using hr services within an organisation and explain identify the needs of those using hr services within an organisation and explain how conflicting the skills and abilities of the employee need to be aligned to their job role and hr need to pride development and training the ensure. In order to bring value to each group, hr leaders must understand each customer's needs and how to address them of course, that doesn't mean giving them everything they want, but it does mean considering what will make their jobs easier and more productive.